Hisham Khalil

Experienced Customer Experience Partner with a demonstrated history of working in the pharmaceuticals sales market in diversified specialties. Skilled in Account management, Product launches, CRM, customer handling, negotiation, Communication, Sales Presentations, Time Management, Teamwork, and Team Leadership. Strong sales professional with a Bachelor's degree in Veterinary medicine from Cairo University 2004-2009 Master of Business Administration “Sales & Marketing” from Arab academy for Science Technology 2017-2019 On Board training for Newcomers to fit quickly in Work environment, Also Field Training for Faculty of Pharmacy Graduates at Future Access Project. Currently in HI Key Account management Mentorship for a year

Experience

 Customer Engagement Planner / CXP Sanofi - Egypt | February 2025 - Present | Delta Team

- Manage Currently, Team Activities at Delta Region “Group Meetings, Hosp. Meetings & Regional Conferences”

- Track team Sales Vs Target Biweekly & IQVIA Analysis.

 Customer Experience Partner

Sanofi - Egypt | January 2024 - January 2025 1 year | Damietta & Port said

-   Manage Cardiometabolic line "Dapaglif, Suvreza & Tritace Family"

-   First Introduction Whole Tritace Family inside UHI & HI “Mono & Comb. SKUs”

-     Dapaglif Family Market leader at Dapa Market till Feb 25

-      Suvreza Launch Excellence.

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Senior medical representative

Sanofi | April 2018 - December 2023 | 5 years 8 months-Diabetes care Line

-   Manage Diabetes Care line "Amaryl, Dapaglif & Rositor"

-   Top performer at Diabetes Care line 2018/2019, winning Rositor 5 stars and from highest 20% performers.

-   Grand Prix Winner 2020

-   Dapaglif Successful launch with trend at Damietta 3 Bricks

-   Maintain Success over 2020, 2021 and 2022

-   Winning Grand prix 1st Tier for 2022

-   Dapaglif Accelerator initiative winner at Q2 2023

-   Support new comers with set of capabilities to easily & rapidly engage Sanofi business strategy

-   More cooperation with other line/BUs to optimize resources

 Professional medical representative

Sanofi | November 2016 - April 2018 | 1 year 5 months

-   Manage Diabetes line "Amaryl, Insuman & Rositor"

-   I have privilege to launch Insuman with first introduction at MOH & HI with different SKUs

-   Maintain Amaryl as market leader

-   Joined Future access project to develop my talent and step forward through Career path

-   Excellent launch of Rositor taking leadership in generic market at 6 months

-   Joined Ashbal project as DSM to take next step at Developmental plan and to be ready

 Medical representative

Sanofi | May 2014 - November 2016 | 2 years 6 months

-     Achieve sales target in Primary Care line & Diabetes line later (Amaryl, Tritace, Insuman)

-     Achieve sales target in Retail & Hospital with first introduction of insuman Cart at Different Hospital

-     Participate in and implement territory planning, through Targeting and Segmentation in my territory to get - - maximum use of time and best area coverage for both doctors and pharmacies.

-     identify new customers and add to the existing customer base to provide lobby of loyal customers and serve Base at sales without aggressive competition

·                   Senior Medical representative

Hikma Pharma-Egypt | May 2013 - April 2014 | 11 months

- Achieve sales target with 110% at GIT line (Pepzol, Trioclar, Fexon, 123)

- Taking high MS from anti antihistamine taking 3rd place

- Awarded special incentive for First introduction Pepzol to HI across Egypt

·               Senior medical representative

Borg pharmaceutical company | January 2010 - April 2013 | 3 years 3 months

- Achieve sales target with excellence of execution through product mix achievement (11 Products)

- First introduction of Diafuryl at MOH

- Take market leadership at Predsol family with minimum resources

Arab Academy for Science, Technology & Maritime Transport Master of Business Administration “Sales & Marketing”

Oct. 2017 - July 2019

Cairo University

Bachelor of Veterinary Medicine

Sep 2004 - June 2009

Licenses & Certifications

- Sales Management Course at Sanofi I learn Platform

- Repsology Sales Management Course

- Repsology Key Account Management Course

- Advanced Selling Skills

- MS Excel & Presentation

- Coaching Skills for Leaders and Managers  Agile Scrum Certifications - Circus Street

- Stress Management Course