Lead Product Technology Consultant - Manama, البحرين - Sabre

وصف

Sabre is a technology company that powers the global travel industry.

By leveraging next-generation technology, we create global technology solutions that take on the biggest opportunities and solve the most complex challenges in travel.

Positioned at the center of the travel, we shape the future by offering innovative advancements that pave the way for a more connected and seamless ecosystem as we power mobile apps, online travel sites, airline and hotel reservation networks, travel agent terminals, and scores of other solutions.

Simply put, we connect people with moments that matter.

Team Description

Our team is looking for a Product Technology Consultant who will be a part of our Products and Technology Consulting team.

This is a high impact opportunity that consults our agency customers on product upgrades, implementation and technology integrations. develop and drive the strategic direction for one of the leading global travel technology companies.


Role and Responsibilities:

• Responsible for the project management and delivery of IT consulting services
• Actively seeks information and learns, to ensure that at any point he/she up to date Sabre's product strategy
• Maintains thorough knowledge and understanding of Sabre's core product platform and ancillary solution
• Manage customer driven and Sabre led initiatives by supporting product demos, evaluation, testing, configuration, rollout and adoption
• Proactively consult with your customers on best practices for Sabre solutions
• Map Sabre solutions and customer needs to drive differentiated value and optimal performance
• Advocate for your customer regarding the resolution of complex technical issues that affect the implementation, operation, and utilization of Sabre products
• Be the voice of your customers by partnering internally with sales and product teams proposing changes in solutions that result in increased efficiency or adoption by your customers
• Showcase the Sabre Products and APIs that best align with the needs of your customers by leading technical presentations, product demonstrations and workshops
• Work closely with customer's development teams to help them integrate Sabre's products into their technology stack
• Provide project management guidance and oversight of key technical engagements to ensure successful implementations

Qualifications and Education Requirements:

• Minimum 5 years of relevant work experience
• Bachelor's degree
• Possess the necessary technical skills to study and analyze system needs and handle systems development, systems process analysis, design and reengineering
• Deep understanding of the travel industry and ecosystem
• Proficient knowledge and hands on experience with Sabre products with handson experience
• Strong consultative or collaborative leadership among customers and internal stakeholders in order to achieve business and technical objectives
• Excellent customer service and communication skills
• Familiarity with mid/back office tools and corporate/leisure online booking tools
• Ability to analyze and troubleshoot
• Attention to detail and ability to multitask to support multiple customers Experience in an Online Travel Agency or any eCommerce business environment
• Experience with Sabre APIs using tools such as Soap or Postman
• Competency in training technical teams on functional and business processes
• Knowledge of NDC