Front Desk Patient Coordinator - Manama, البحرين - Dr. Basem Ashoor Medical Center
منذ 12 ساعة
وصف
All applicants must be currently based in Bahrain and have experience in a healthcare setting.
Summary of Job:
- Is responsible for overseeing the administrative duties of the medical center.
- Is tasked with greeting and accommodating all patients and visitors and ensuring that their visit to the medical center is smooth.
Main responsibilities:
- Is responsible for answering phone calls and taking phone messages.
- Greets patients and visitors upon arrival to the medical center in a polite and friendly manner, and assists them with any requests.
- Schedules and confirms appointments daily.
- Sends the instructions to all patients before and after any treatment.
- Sends welcoming and thank you messages to all patients.
- Assists patients with referral to other doctors.
- Receives payment from the patients.
- Ensures to smoothly move the patients through the intake and checkout process.
- Maintains office records and files, and ensures to scan the files of each patient and enter their information in the system.
- Gives the patient a form to be filled up and answers all of their questions promptly.
- In charge of dealing with correspondence, reports, memos, and forms as directed by the practice manager and medical directors.
- Receives complaints and suggestions.
- Interacts with the accountant with regards to daily patient billing.
- Maintains the neatness of the front desk area.
Qualifications Required:
- Secondary school diploma or above
- Fluent in both Arabic and English
- Previous experience in healthcare / medical services setting.
- 13 years of experience in a similar position
Skills Required:
- Strong communication skills
- Good organizational skills
- Computer skills
- Neat and friendly appearance
- Teamwork skills
About Us:
Our medical center is located in Manama on the highway to Saudi Arabia. We offer aesthetic services to patients in Bahrain and the surrounding GCC region. Key services include Botox and fillers, laser hair removal, skin rejuvenation, pap smear and reconstructive surgeries. Over the past few years there have been an expansion of services, with more dermatological and non-surgical procedures offered.
Application Question(s):
- Are you currently based in Bahrain?
Language:
- Arabic and English (required)
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