Computer Specialist - Manama, البحرين - MicroCenter Group

MicroCenter Group
MicroCenter Group
شركة تم التحقق منها
Manama, البحرين

منذ أسبوع

Fatima Al Khalifa

تم النشر بواسطة:

Fatima Al Khalifa

beBee Recruiter
وصف

To provide, training, technical support for users by solving the logs, prepare and install computers, software, accessories and assistance, where necessary to help and queries.


Roles & Responsibilities

  • Support the user by troubleshooting and resolving hardware and software logs.
  • Participates in the implementation of section projects.
  • Study the user technical requirements hardware and software.
  • Prepares computers with latest OS with drivers and necessary hardware settings.
  • Test and evaluate new functionality for Hardware and Software and recommend the most appropriate for client's work environment.
  • Work in a modern way and according latest technology and give suggestions to develop and improve work.
  • Allocates unresolved incidents and problems to the appropriate section within organization.
  • Provide training when necessary.
  • Where problems cannot be satisfactorily resolved, escalates the issue to the Head, user Support group.
  • Analyses incidents and problems to show trends and potential areas where a proactive approach could reduce such problems.
  • Keeps users informed of updates, known errors, new facilities or any IT related changes which may affect their working environment
  • Perform other duties and related tasks as may be required from time to time.

Educational Qualification & Certifications:


  • Bachelor's in Computer Engineering or Computer Science.
  • Certification in A+ and MOUS and preferable Network+ and MCDST.

Experience:


  • Minimum 2 years progressive experience in computer field.

Required Skills:


  • Good communication skills.
  • Must be Fluent in English (speaking, reading and writing) and preferably Arabic.

Salary:
From BD per month


Ability to commute/relocate:

  • Manama: Reliably commute or planning to relocate before starting work (required)
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