IT Help Desk Specialist - Manama, البحرين - MicroCenter Group

MicroCenter Group
MicroCenter Group
شركة تم التحقق منها
Manama, البحرين

منذ أسبوع

Fatima Al Khalifa

تم النشر بواسطة:

Fatima Al Khalifa

beBee Recruiter
وصف

To support and provide a rapid response service to inquiries from users and clients of the organization, to help resolve problems and queries related to IT.


Roles & Responsibilities

  • Receive and undertakes logs reported through the Help Desk phone number.
  • Support and troubleshoot user community in use MIS systems and basic issues.
  • Forward logs to the competent authority.
  • Follow up to completion of and finalize the logs with the competent authority.
  • Keeps users informed of updates, known errors, new facilities or any IT related changes, which may affect their working environment, by sending circulates and notices.
  • Register all logs related to Technical Support.
  • Submit regularly report about logs.
  • Perform other duties and related tasks as may be required from time to time.

Educational Qualification & Certifications:


  • National Diploma in Computer science or Computer Engineering
  • Certification in A+, N+, MCDST and MOUS are preferable

Experience:


  • Minimum 3 years progressive experience in in helpdesk or technical support.

Required Skills:


  • Good communication skills.
  • Must be Fluent in English (speaking, reading and writing) and preferably Arabic.

Salary:
From BD per month


Ability to commute/relocate:

  • Manama: Reliably commute or planning to relocate before starting work (required)

Language:


  • Arabic (required)
المزيد من الوظائف من MicroCenter Group
انظر جميع وظائف MicroCenter Group