IT Assistant - Manama, البحرين - Nordic Holdings

Nordic Holdings
Nordic Holdings
شركة تم التحقق منها
Manama, البحرين

منذ أسبوع

Fatima Al Khalifa

تم النشر بواسطة:

Fatima Al Khalifa

beBee Recruiter


وصف
With hotel experience

  • OPERA and Macros system knowledge.
  • Assist in Server infrastructure management, performance monitoring, Operating System upgrades and troubleshooting.
  • Provide system support services, including service outage diagnosis, troubleshooting and restoration of service, virus protection management.
  • Maintain and promote Four Seasons core technology standards as outlined in the Four Seasons IT Core Standards.
  • Assist in the coordination of new acquisitions and major projects as required.
  • Participate in propertylevel, corporateinitiated technology implementations.
  • Provide direct guest support and quality support to function rooms and conference services.
  • Administer Lotus Notes, connection to global VPN and other communication tools.
  • Assist in the process of systems backup and recovery procedures.
  • Assist in management of third party vendors.
  • Provide 24 / 7 support for mission critical systems.
  • Assist at network support and security of Hotel network, Active Directory maintenance, Server Infrastructure maintenance, Network Infrastructure maintenance wired & wireless, Network protection and failover tools implementation (Firewall, web security, multihoming devices, etc).
  • Perform any additional duties as assigned by the Director of Finance/Assistant Director of Finance or Director of IT.
  • Implement technology "best practices".


Ensure critical systems, specifically Front Office Property Management System, Call Accounting, HSIA, PABX and Food & Beverage Point of Sales computer systems are available twenty-four (24) hours per day.


  • Establish and maintain user procedures and hardware familiarization for all systems.
  • Provide administration services, to include; contribution to technology capital and operating budgets.
  • Provide Systems Administration, including maintaining user/group accounts, user configuration, troubleshooting access problems and completion of onsite documentation.

المزيد من الوظائف من Nordic Holdings