Customer Service Executive - Manama, البحرين - Mukta A2 Multiplex W.L.L.

Mukta A2 Multiplex W.L.L.
Mukta A2 Multiplex W.L.L.
شركة تم التحقق منها
Manama, البحرين

منذ أسبوع

Fatima Al Khalifa

تم النشر بواسطة:

Fatima Al Khalifa

beBee Recruiter
وصف

Requirement:


MUST BE VACCINATED & HAVE THE OFFICIAL GREEN BADGE CERTIFICATE FROM THE BEAWARE APP.

Preferred FnB/cashier experience. Ready to join at the earliest as possible

JOB DESCRIPTION


To effectively respond to the needs of Guests, by delivering exceptional service in collaboration with a team of engaged individuals within our theatre operation.

CSE's are the frontline individuals responsible for ensuring that our guests have a Great Time Out.

  • CSE's need to be aware that the job title which has been given during assessment, does not limit their duties in any way, responsibilities may be altered to suit the department and the Company business growth. This means CSE's may be required to carry out work that is within their capabilities. This applies equally to all members of staff.
CSE's will work at either of the following 3 areas and will be rotated as per the Cinema Management duty roster:


BOX OFFICE (Ticketing)

  • CSE sells tickets to patrons and must be knowledgeable about showtimes, seating capacity in the theater, and each movie. Customers make the first transaction at the theater with the box office employee, so CSE's must know how to work the Cinemas cash register and ticketing system.

CONCESSION (Food & Beverages)

  • Food & Beverage is a key component of the cinema business & also for our moviegoers. A concessionaire is generally the next wave of employees that a customer encounters and will also work like a cash register where patrons buy such things as popcorn, soft drinks candy, and other snacks.
  • CSE's have to maintain a clean area because they will be dealing with serving food and drinks and furthermore, concession stands are regularly checked by local health departments.

USHERING

  • CSE's are generally the first person a customer contacts if there is a complaint. Ushers may help customers find lost items or people, find seats or remove unruly people. They need to make sure customers have a ticket for the show they're attending and direct the patron where to go. Ushers may also be referred to as "Ticket checkers".
Thank you.


Job Types:
Full-time, Contract

Contract length: 12 months


Salary:
BD BD per month


COVID-19 considerations:
MUST BE VACCINATED & HAVE THE OFFICIAL GREEN BADGE CERTIFICATE FROM THE BEAWARE APP.


Education:


  • High school or equivalent (preferred)
Expected Start Date: 15/06/2023
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