حول Muhammad Umar:
A dynamic professional with 6 years of experience in IT Infrastructure services and Administration, Implementation experience in managing projects. Handling day-to-day system administrative activities in coordination with internal/external departments for smooth business operations. Proficient in setting up & managing Servers, Systems, Technical Support, Configuration, Up-gradations & Devices Administration. A positive team player with exemplary communication, analytical and comprehensive problem-solving skills. Exploring challenging assignments with a professionally managed organization to leverage acquired skills in accomplishing organizational business objectives
تجربة
- Handling all IT system software, network, and hardware requirements for the company as advised by the IT Manager.
- Responsible for system configuration, communications, and installation of hardware, operating systems, and software applications.
- Performing system administration on windows servers and POS systems. Responsible for logging, resolving, tracking, updating, and escalating support calls as well as managing the calls until final resolution.
- Configuring network printers. Set up new machines/new accounts, maintain basic network problems, and train staff in hardware and software, and computer usage.
- Provide telephonic, remote, and hands-on PC support of various hardware and software.
- Supporting end users for day-to-day operations.
- Continuous patch updates in all systems, and servers and responsible for daily data backup.
- Technical support of a variety of applications Windows XP/vista/7, Office 2010/2013/2016, and Active Directory admin, Microsoft Office suite, VPN Client, and Attendance machines.
- Deals with suppliers for IT consumables like Toner, cartridges, pc accessories, etc.
- Assembling, configuring, and troubleshooting desktop and laptop computers and Installation of operating systems.
- Configure and troubleshoot modem, router, printer, photocopier, scanner, webcams, etc.
- Maintaining overall quality and day-to-day operations and solving customer queries effectively, maintaining the official correspondence, controlling the inventory, and Preparing invoices, receipts, and payments.
- Responding to customer-related service complaints/calls and resolving the same.
التعليم
I had done Graduation in Computer Science.
محترفون من نفس قطاع التكنولوجيا والإنترنت مثل Muhammad Umar
محترفون من قطاعات مختلفة بالقرب من Manama, محافظة العاصمة
المستخدمون الآخرون الذين يطلق عليهم Muhammad
وظائف بالقرب من Manama, محافظة العاصمة
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