I have 21 years work experience in Information Technology.
At present I’m working for Bahrain Airport Services as ICT-Technician for 19 years
Supporting all airline DCS support as well as for Client support for user, which include
Installation / configuring / trouble shooting & upgrading.
Bahrain Airport Services (B.S.C.)Kingdom Of Bahrain
September 8, 2003 – till present
DCS Technician (Departure Control System & Desktop / Client Support Technician)
- Maintenance of IER boardingpass , Baggage tag printer & BoardingGate Reader
- Maintaining BRS server (UltraTrak 12.0.6) ,Field testing for BRS Wifi
- Maintaining SITA TXT 8 Server.(22 clients)
- Managing DCS for All Airlines CUTE system (Ultra Electronics Airport system)
- Assisting in developing and capacity planningfor meeting future desktop hardwareneeds
- Conduct research on desktop productsin support of PC procurement and development efforts. Evaluate and recommend products for purchase.
- Write technicalspecifications for purchaseof PCs, desktop hardware and related products.
- Responsible for computer hardwarebuilds and maintaining inventory for computersready to deploy
- Responsible for tracking hardwareinventory per divisionpolicies
- Analyzing, evaluating and diagnosing technicalproblems and issues such as installation, maintenance, repair, upgrade and configuration and troubleshooting of desktops, software,hardware, printers, Internet,email, databases, operating systems and security systems
Position: DCS Technician(Departure Control System & Desktop / Client Support Technician) Job Descriptions:
Main role is to support the businessunits in Traffic, Aircraft Catering,Cargo (Import/Export), Aircraft Engineering computing, networkingand systems with multiple operatingsystems,
hardware/software, printers, servers,backups and configurations, also provides troubleshooting and fault-finding servicesfor airlines applications locally up to hosts and to SITA communication.
Analyze reported incidentsand provide users with solutionsto enable them to resume their work within minimaldisruption as per agreed SLA.
Identify recurring problemareas, articulate trends for root cause analysis and providinginformation to problemmanagement. Ensure that the deployedPC's, printers and servers meet the service level requirements in terms of expected availability, capacity, continuity, security performance and reliability. Resolvingclients/printers hardware, software,applications and network issues complementing by BAS Help Desk, AirlinesIT Helpdesk and SITA support centre.
Demonstrated exceptional skills in professionalism and responsive
Microsoft Certified Systems Administrator 2003
|·||70-270||Installing, Configuring, and Administering Microsoft Windows XP Professional|
|·||70-291||Implementing, Managing, and Maintaining a Microsoft WindowsServer 2003|
|·||70-290||Managing and Maintaining a Microsoft WindowsServer 2003 Environment|
|·||70-284||Implementing and Managing Microsoft Exchange Server 2003|
Microsoft® Certified Solutions Associate: Windows 10 (SinceAug 2017)
- 70-698 Installingand Configuring Windows 10
- 70-697 Configuring Windows 10 Devices
CiscoCertified Network associate CSCO12837831 Since Jun 2015
CCNAX (ACCELERATED) Routing and Switching 200-120
B. E. (Electronics)
Bachelor of Engineering
Pune Board (Maharashtra – India)
Secondary School Certificate
Mumbai Board (Maharashtra -India)
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