Cluster Assistant Training Manager - Manama, البحرين - Wyndham Hotels & Resorts

Wyndham Hotels & Resorts Manama, البحرين

منذ 4 أيام

وصف

Wyndham Garden is now seeking a Cluster Assistant Training Manager - Ramada Hotel & Suites Suites by Wyndham Amwaj Islands & Wyndham Garden Manama to join our team at Bahrain.

Job Summary

To devise our organizational training strategy, oversee its implementation and assess its outcomes. The candidate will be required to identify training and developmental needs and drive suitable training initiatives that build loyalty to the Organization.

The goal is to enhance Team Member' skills, performance, productivity and quality of work.

Education & Experience

EXPERIENCE, CERTIFICATE & EDUCATION

Bachelor's degree in a related field
Experience with instruction or training
Knowledge of adult instructional and learning theory and principles
Knowledge of instructional design
Knowledge of training methodologies
Knowledge of learning management systems
Knowledge of competency assessment

Physical Requirements

Often
Sometimes
Rarely
Lifting up to 50 pounds

x
Sitting
x

Walking
x

Standing
x

Bending neck
x

Twisting neck

x

Bending waist (forward or sideways)

x

Squatting (crouch or site on one's heels)

x
Kneeling

x
Crawling

x
Reach above shoulder height

x

Reach below should height
x

Driving

x
Stooping

x

Pushing
x

Pulling
x

Talking
x

Hearing
x

Repetitive motions
x

General Requirements

Maintain a warm and friendly demeanor at all times.
Must be able to effectively communicate both verbally and written, and approach all encounters with all level of associates and guests in an attentive, friendly, courteous and Count On Me service-oriented manner.
Must be effective at listening to, understanding, and clarifying concerns raised by associates and guests.
Must be able to multitask and prioritize departmental functions to meet deadlines.
Attend all hotel required meetings and trainings.
Participate in M.O.D. coverage as required.
Maintain regular attendance in compliance with Wyndham Hotels & Resorts Management Standards, as required by scheduling, which will vary according to the needs of the hotel.
Maintain high standards of personal appearance and grooming, which include wearing nametags.
Comply with Wyndham Hotels & Resorts Management Standards and regulations to encourage safe and efficient hotel operations.
Maximize efforts towards productivity, identify problem areas and assist in implementing solutions.
Must be effective in handling problems, including anticipating, preventing, identifying and solving problems as necessary.
Must be able to understand and evaluate complex information, data, etc. from various sources to meet appropriate objectives.
Must be able to maintain confidentiality of information.
Perform other duties as requested by management.

Fundamental Requirements

Identify and assess future and current training needs through job analysis, career paths, annual performance appraisals and consultation with line managers
Draw an overall or individualized training and development plan that addresses needs and expectations
Monitor and ensure all online training tools are utilized to the maximum
Ensure all mandatory trainings are completed
Deploy a wide variety of training methods
Conduct effective induction and orientation sessions
Monitor and evaluate training program's effectiveness, success and ROI periodically and report on them
Manage training budget

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