- Supervise Front Desk operations during your assigned shift to a consistently high standard
- Ensure your shift team have a current knowledge of hotel products, services, pricing and special promotional offers, as well as daily VIP and special events
- Advise your shift team of any special events or VIP Guests in the hotel that day
- Monitor the appearance, standards, and performance of Team Members with an emphasis on training and team work
- Maximize sales revenues through up-selling and marketing program
- Manage Guest requests, inquiries, and complaints promptly and completely
- Maintain the professional appearance of the Front Desk with a focus on hospitality and Guest service
- Front Office experience in the hotel, leisure, and/or retail sector
- Strong commercial/business awareness and demonstration of sales capabilities
- Calm, organized work ethic with the ability to prioritize and meet deadlines
- Excellent supervisory, inter-personal, and communication skills
- A passion for delivering exceptional levels of Guest service
- A relevant supervisory/management certificate/diploma or degree
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Front Office Supervisor
منذ أسبوع
Hilton Manama, البحرينFront Office Supervisor · A Front Office Supervisor supervises the activities managed at the hotel front desk, including check-in/check-out, Guest requests, concierge services and promotion of in-house activities. · **What will I be doing?** · As a Front Office Supervisor, you wi ...
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Front Office Supervisor
منذ 4 أيام
Hilton Manama, البحرينA Front Office Supervisor supervises the activities managed at the hotel front desk, including check-in/check-out, Guest requests, concierge services and promotion of in-house activities. · **What will I be doing?** · As a Front Office Supervisor, you will oversee the front offic ...
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Front Office Supervisor
منذ 6 أيام
Cluster Inter. Hotels Manama, البحرينTo overview and ensure the smooth operation of all the activities of the front office · To monitor and review the checklist of all the arrival and departures · To give a warm welcome to all the guests especially the VIP's and to provide them with the best possible services · To h ...
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Front Office Supervisor
منذ أسبوع
the Grove Hotel and Conference Center Manama, البحرينFront office supervisors can play an important role in creating a positive customer experience by ensuring that the front desk is well-staffed and equipped to handle customer requests. They can also be responsible for training other employees on how to provide excellent customer ...
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Front Office Supervisor
منذ أسبوع
Gulf Court Hotel Manama, البحرين**Main responsibilities**: · - Ensures that all Front Office Standards of Service & Operational Procedures are adhered. · - Assigning the shift duties among colleagues then following up on the correct and complete execution of those tasks. · - Ensure accurate registration for all ...
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Front Office Supervisor
منذ 3 أيام
Hilton Manama, البحرين OTHERA Front Office Supervisor supervises the activities managed at the hotel front desk, including check-in/check-out, Guest requests, concierge services and promotion of in-house activities. · What will I be doing? · As a Front Office Supervisor, you will oversee the front office ac ...
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Front Office Supervisor
منذ 3 أيام
Hilton Manama, البحرين دوام كاملPosition Purpose · To be a passionate host and highly collaborative member of the Guest Operations team, assisting the Front Office Team Leader and Guest Operations Manager in leading the department, developing a high performing guest operations team, and delivering brand-specifi ...
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Reservation Sales Agent
منذ 3 أيام
Gulf Hotel Bahrain Convention and Spa Manama, البحرينArabic Speaker · - Sells, receives, processes reservation forms and arrival slip; confirms room reservations made by clients over the telephone, through letters/telex and/or over the desks. · - Ensures the highest possible occupancy without overbooking according to set Procedures ...
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Reservation Sales Agent
منذ 3 أيام
Gulf Hotel Bahrain Convention and Spa Manama, البحرينArabic Speaker · - Sells, receives, processes reservation forms and arrival slip; confirms room reservations made by clients over the telephone, through letters/telex and/or over the desks. · - Ensures the highest possible occupancy without overbooking according to set Procedures ...
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Reservation Sales Agent
منذ 3 أيام
Gulf Hotel Bahrain Convention and Spa Manama, البحرينArabic Speaker · - Sells, receives, processes reservation forms and arrival slip; confirms room reservations made by clients over the telephone, through letters/telex and/or over the desks. · - Ensures the highest possible occupancy without overbooking according to set Procedures ...
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Transportation Supervisor
منذ 6 أيام
Trendfull Cafes & Restaurants Manama, البحرين**Role Description** · This is a full-time, on-site role for a Transportation Supervisor located in Manama. The Transportation Supervisor will oversee and manage all aspects of transportation operations including planning and scheduling routes, managing drivers, and ensuring comp ...
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Purchasing Supervisor
منذ 3 أيام
Bahrain Company Manama, البحرينJOB DESCRIPTION: A purchasing supervisor **orders supplies, equipment, and materials from legit suppliers in the market**. The purchasing supervisors assess, select, and build relationships with the vendors. They do the negotiation for the contracts of goods and services. · Dutie ...
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University of Maryland Global Campus Manama, البحرينJob Ref: · **Location**: · Manama-Bahrain · Category: · Faculty Services · Type: · Full time · **Logistics Supervisor** · **UMGC Europe** · **Locations: Manama, Bahrain or Kuwait** · **Category: Overseas Regular, 100% FTE, Full-Time, Grade 004** · The Logistics Supervisor serves ...
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F&b Purchasing Supervisor
منذ أسبوع
Mesk Holdings Manama, البحرينJOB DESCRIPTION: A purchasing supervisor **orders supplies, equipment, and materials from legit suppliers in the market**. The purchasing supervisors assess, select, and build relationships with the vendors. They do the negotiation for the contracts of goods and services. · Dutie ...
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Kitchen Supervisor
منذ أسبوع
Apt Resources Manama, البحرين**KITCHEN SUPERVISOR - FAST FOOD**: · **Job ID **:2268 · **Location **:Manama - Bahrain · **Industry **:Hospitality / Tourism / Recreative · **Functional Area **:Chefs / Kitchen Operations · BHD · **Other Benefits **:accommodation, transportation, medical insurance, flight ticke ...
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Mechanical Technician
منذ 6 أيام
Enerflex Manama, البحرين**Scope**: · Perform day to day safe operations and maintenance activities to achieve operational stability, improvement of equipment and plant conditions, accomplishment of production targets, HSE compliance and production efficiency · **Principle duties and responsibilities**: ...
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Sales Executive
منذ أسبوع
Career Maker Manama, البحرينResponsibilities: · - Conduct market research to identify selling possibilities and evaluate customer needs · - Selling the products according to existing stock levels and reaching the sales target · - Actively seek out new sales opportunities through customer visit, telephone ca ...
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Room Attendant
منذ 4 أيام
Wyndham Hotels & Resorts Manama, البحرينRamada by Wyndham Manama City centre is now seeking a Room Attendant to join our team in Bahrain. · **Job Summary**: · The Room Attendant is responsible for maintaining clean and attractive guestrooms while providing attentive, courteous and efficient service to all guests. He/Sh ...
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Mechanical Engineer
منذ 5 أيام
Liberal Construction, LLC Manama, البحرينLiberal Construction Company Overview: Established in 2010, Liberal Construction has consistently delivered on US Government-funded projects in the Middle East. Today, we have grown into a global organization headquartered in the U.S., offering design/build (D/B) and design/bid/b ...
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Compound Supervisor
منذ 3 أيام
HOLDINGS W.L.L Manama, البحرين**Role Purpose** · We are looking to hire a Compound Supervisor dedicated to managing the compound and its facilities. The Compound Supervisor will be in charge of arranging, monitoring, and overseeing compound maintenance activities at our exclusive, high-end residential propert ...
Front Office Supervisor - Manama, البحرين - Hilton
وصف
A Front Office Supervisor supervises the activities managed at the hotel front desk, including check-in/check-out, Guest requests, concierge services and promotion of in-house activities.
What will I be doing?
As a Front Office Supervisor, you will oversee the front office activities between the Guest, the hotel, and the various hotel departments. A Front Desk Supervisor is responsible for supervising the activities that create the first impressions of our Guests and, therefore, must perform the following tasks to the highest standards:
What are we looking for?
A Front Office Supervisor serving Hilton brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:
It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:
What will it be like to work for Hilton?
Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision "to fill the earth with the light and warmth of hospitality" unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all