- Actively use the Jumeirah Hallmarks, Guiding Principles and the 'Everything Considered' approach in every day tasks. Live the Vision, Mission, Guiding Principles and Hallmarks of Jumeirah and lead by example.
- Making sure the guests understand the 'Stay Different' concept
- Assist the Concierge and Front Office Operations with any guest service requirements.
- To recognize repeat guests & their preferences. Establish and develop personal guest contacts, promote feedback and be consistently proactive in anticipating guest needs and requirements.
- Ensure that the maximum of guest information are collected with a target of 5 preferences daily and passed on to the guest history team.
- Maintains open line of communication and co-ordination with related departments to ensure customer requests and complaints are handled effectively and efficiently at all time.
- Adheres to the Hotel standards and SOP of guest services at all times with ensuring a high level of quality service.
- Adheres to the Hotel's health and safety procedures and policies.
- Be aware of the hotel's fire and emergency procedure.
- Maintain high grooming standards to be an ambassador and the role model in public areas
- Attend daily and monthly briefings and meetings.
- Making sure all arrangements for VIP's (i.e., checking rooms, amenities, registration cards, keys, welcome ) are made in advance and making sure they are met and escorted to their rooms.
- All in-house VIP's are met during or upon departure and inviting them back to the hotel.
- All Appraisals are completed on time .
- Attend scheduled trainings and meetings
- To greet each guest, who enters through the main door, with a warm smile and make every effort to address by their name. To give a warm welcome and sincere farewell to guests arriving or departing from the Jumeirah Royal Saray.
- Prepare and offer all arrival guests refreshments and cold/ warm towels. Ensure that all operating stock is well maintained and always prepared.
- Escort guests upon arrival to the reception desk, guest relations desk, Club Executive lounge or directly to the room for check-in, depending on the situation.
- Coordinate guest/ visitor arrivals and departure at the main entrance to ensure that all guest requests are well looked after
- Be the link between Butler, Club Executive, Front Office, Concierge and Transportation teams to ensure smooth arrival and departure of guests.
- Report any guest incidents or guest complaints to the Duty Manager.
- To assist with the preparation of group registration and the check in procedure of the group
- A very good knowledge of our regular guests & their preferences
- To be highly trained on guest relations and communication in a luxury hospitality environment.
- Good written & spoken English language skills. Additional language i.e. Arabic or any other International language is preferred
- Always project smiling, helpful and friendly attitude towards colleagues and guests and provides a courteous and professional service at all times
- PMS knowledge preferred (Opera)
-
Executive Secretary
منذ 7 ساعات
MCSIX INDUSTRIAL SERVICES W.L.L Manama, البحرين**Role Description** · This is a full-time on-site role for an Executive Secretary located in Manama. As an Executive Secretary, you will be responsible for providing high-level administrative support to executives by conducting research, preparing reports, handling information r ...
-
Executive Chef
منذ 7 ساعات
Marriott International, Inc Manama, البحرين**Job Number** · **Job Category** Food and Beverage & Culinary · **Location** Sheraton Bahrain Hotel, 6 Palace Avenue, Manama, Bahrain, Bahrain VIEW ON MAP · **Schedule** Full-Time · **Located Remotely?** N · **Relocation?** N · **Position Type** Management · **THE HIEROPHANT GR ...
-
Executive Secretary to CEO
منذ 7 ساعات
ABC Manama, البحرينExecutive Secretary: · Completes a broad variety of administrative tasks for the CEO including: managing an extremely active calendar of appointments; completing expense reports; composing and preparing correspondence that is sometimes confidential; arranging complex and detailed ...
-
Commercial Director
منذ 7 ساعات
Hilton Manama, البحرينCommercial Director · The Commercial Director, O&M EMEA is responsible for developing a commercial strategy covering all segments and channels to maximize total revenue and profit performance as well as market share penetration of the hotel. · **What will I be doing?** · The Comm ...
-
Videographer/photographer
منذ 7 ساعات
Alzayani Investments Manama, البحرين_Applicants without portfolio will be rejected._ · **Duties & Responsibilities**: · - Execute all aspects of video and photo campaigns. · - Coordinate timeline to ensure tasks are being completed on time. · - Plan, schedule, and coordinate video and photoshoots across the group. ...
-
Finance and Account Manager
منذ 7 ساعات
Talent Pal Manama, البحرينOversee financial department employees, including financial assistants and accountants · - Contract outside services for tax preparation, auditing, banking, investments, and other financial needs as necessary · - Monitor the day-to-day financial operations within the company, suc ...
-
Sales and Marketing Executive
منذ 7 ساعات
Talent Pal Manama, البحرينJob Summary · - We are looking for an Sales & Marketing Executive in Bahrain. · - Serves as a resource to others in the resolution of complex problems and issues. · - Develop strategic approaches to each account and prospect. This might include product offering, financial structu ...
-
Sales Executive
منذ 7 ساعات
Leaders International Recruitment Manama, البحرينA Well Reputed company in Bahrain is looking for **Sales Executive** with min 4-5 years of experience in Modern Retail Trade.**Responsibilities**:_ · - Bachelor's or higher Degree in appropriate field of study or equivalent work experience · - Fast learner and passion for sales · ...
-
Sales & Marketing Executive
منذ 7 ساعات
Reef Island Manama, البحرينJob summary: · As a Sales/Marketing Executive you are responsible to implement all sales/Marketing activities and maximize business opportunities in your specific area of responsibility under the general guidance and supervision. · Job Responsibilities: · - The role involves gene ...
-
Loss Prevention Officer
منذ 7 ساعات
Marriott International, Inc Manama, البحرين**Job Number** · **Job Category** Loss Prevention & Security · **Location** Marriott Executive Apartments Manama Bahrain, Building 864 Road 2414 Block 324, Manama, Bahrain, Bahrain VIEW ON MAP · **Schedule** Full-Time · **Located Remotely?** N · **Relocation?** N · **Position Ty ...
-
Loss Prevention Officer
منذ 7 ساعات
Marriott International, Inc Manama, البحرين**Job Number** · **Job Category** Loss Prevention & Security · **Location** Marriott Executive Apartments Manama Bahrain, Building 864 Road 2414 Block 324, Manama, Bahrain, Bahrain VIEW ON MAP · **Schedule** Full-Time · **Located Remotely?** N · **Relocation?** N · **Position Ty ...
-
Senior SEO Specialist-bahraini
منذ 7 ساعات
Talent Pal Manama, البحرينA leading Real Estate developer in The Kingdom Of Bahrain seeks to employ a Marketing Manager (With prior experience in a Real Estate Development Company). · - The primary objective includes creating and executing a marketing plan designed to attract the attention and interest of ...
-
Sales Manager
منذ 7 ساعات
ERA PROJECTS Manama, البحرينA leading Real Estate developer in The Kingdom Of Bahrain seeks to employ a Sales & Marketing Manager (With prior experience in a Real Estate Development Company). · The primary objective includes creating and executing a marketing plan designed to attract the attention and inter ...
-
Executive Manager for Healthcare Business
منذ 7 ساعات
Booster Pharmacy Manama, البحرينAs part of the overall business plan and strategic direction provided by the board of directors, the Executive Manager will work closely with the various managers, supervisors (i.e., Medical Director, Pharmacy Managers, Human Resources, Finance, Procurement, etc.) to monitor and ...
-
Principal Apc Specialist
منذ 7 ساعات
Talent Pal Manama, البحرينJob Summary · Key Responsibilities & Accountabilities · - Responsible and taking lead for Turnkey execution of APC/OPT related project. · - Understands and complies with Yokogawa approach in Project implementation, procedures and instructions · - Participate and support the sales ...
-
Ict Delivery Lead
منذ 7 ساعات
Stc Manama, البحرينSector: · - Business- Department: · - Corporate Segment- Country: · - Bahrain- Location: · - Bahrain - Manama- Contract Type: · - Full Time- Job Objective: · - Lead and Manage end to end delivery of all ICT-related customized solutions and Projects that best meet customer needs a ...
-
Sous Chef
منذ 7 ساعات
Marriott International, Inc Manama, البحرين**Job Number** · **Job Category** Food and Beverage & Culinary · **Location** The Ritz-Carlton Bahrain, Building 173, Road 2803, Manama, Bahrain, Bahrain VIEW ON MAP · **Schedule** Full-Time · **Located Remotely?** N · **Relocation?** N · **Position Type** Management · **JOB SUM ...
-
Sous Chef
منذ 7 ساعات
Marriott International, Inc Manama, البحرين**Job Number** · **Job Category** Food and Beverage & Culinary · **Location** The Ritz-Carlton Bahrain, Building 173, Road 2803, Manama, Bahrain, Bahrain VIEW ON MAP · **Schedule** Full-Time · **Located Remotely?** N · **Relocation?** N · **Position Type** Management · **JOB SUM ...
-
Eam-rooms
منذ 7 ساعات
Marriott International, Inc Manama, البحرين**Job Number** · **Job Category** Rooms & Guest Services Operations · **Location** The Ritz-Carlton Bahrain, Building 173, Road 2803, Manama, Bahrain, Bahrain VIEW ON MAP · **Schedule** Full-Time · **Located Remotely?** N · **Relocation?** N · **Position Type** Management · **JO ...
-
Complex Director of Operations
منذ 7 ساعات
Talent Pal Manama, البحرينFunctions as the strategic business leader of the property's Hotel Operations. Areas of responsibility may include Front Office,, Recreation/Health Club, Housekeeping, Food and Beverage/Culinary and Engineering/Maintenance. Position works with direct reports (department heads) to ...